Terms and Conditions

License to Use

Unless otherwise stated, HV Direct and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from this website
• Sell, rent, or sub-license material from this website
• Reproduce, duplicate, or copy material from this website
• Redistribute content from this website (unless content is specifically made for redistribution)

User Accounts

If you create an account on our website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account. We reserve the right to terminate accounts, edit or remove content, and cancel orders at our sole discretion.

Service Descriptions

We provide electrical connection services across the UK, including but not limited to new connections, high-rise residential connections, new build housing connections, EV charging networks, diversions and reinforcements, and substation installation.

Service descriptions on our website are for informational purposes only. For specific requirements, please contact us directly to discuss your project needs.

Service Contracts

Any service contract entered into between you and HV Direct will be subject to a separate agreement. These terms and conditions govern the use of our website and are separate from any service contract that may be established.

Quotes and Pricing

Quotes provided through our website are estimates only and subject to change after a detailed assessment of your requirements. Final pricing will be confirmed in a formal quote and/or service contract.

We reserve the right to change our prices at any time, but changes will not affect any service contracts already in place unless specifically agreed upon.

By submitting content, information, or enquiries to us through our website, you grant us a worldwide, royalty-free license to use, reproduce, adapt, publish, and distribute such content for any purpose, commercial or otherwise.

You represent and warrant that you own or control all rights to the content you submit and that the content does not violate these terms and conditions.

In no event shall HV Direct, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website or our services, whether such liability is under contract, tort, or otherwise, and HV Direct shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website or our services.

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.

You hereby indemnify to the fullest extent HV Direct from and against any and all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable legal fees) arising out of or in any way related to your breach of any of the provisions of these terms.

If any provision of these terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

HV Direct is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review these terms regularly to ensure you understand all terms and conditions governing use of this website.

HV Direct may assign, transfer, and subcontract its rights and/or obligations under these terms without any notification or consent required. However, you shall not assign, transfer, or subcontract any of your rights and/or obligations under these terms.

These terms constitute the entire agreement between HV Direct and you in relation to your use of this website and supersede all prior agreements and understandings regarding the same.

These terms will be governed by and interpreted in accordance with the laws of the United Kingdom, and you submit to the non-exclusive jurisdiction of the courts located in the United Kingdom for the resolution of any disputes.